Shipping policy
SHIPPING POLICY
At TechGridlyx, we work to process and ship orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment is successfully received.
Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
You will receive shipping confirmation and tracking information when tracking is available for your order.
2. SHIPPING WITHIN THE UNITED STATES
Standard shipping is available for eligible orders within the United States.
Orders of $50 or more qualify for free standard shipping.
Orders under $50 are charged an $8 standard shipping fee, unless a different shipping offer is displayed at checkout.
Standard delivery typically takes approximately 3–5 business days after the order has been processed and shipped.
Delivery estimates are estimates only and are not guaranteed.
3. INTERNATIONAL SHIPPING
If international shipping is available for your order, the available shipping methods, costs, and estimated delivery times will be displayed at checkout.
International delivery times may vary depending on the destination, carrier, customs processing, weather, and other circumstances outside our control.
Customers are responsible for reviewing any applicable customs requirements, duties, taxes, or import charges that may apply to international orders.
4. SHIPPING TRACKING
When tracking information is available, it will be provided to you by email or through your order information.
Tracking information may take some time to become active after the package has been handed to the shipping carrier.
5. SHIPPING DELAYS
Delivery dates and shipping times are estimates and are not guaranteed.
TechGridlyx is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, holidays, incorrect or incomplete shipping information, or other circumstances outside our reasonable control.
If a shipment is delayed, please check the tracking information first. If you need additional assistance, contact us at:
felicia.findlayson2006@gmail.com
6. LOST OR MISSING PACKAGES
If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location and contact the shipping carrier.
If you still cannot locate the package, contact us at:
felicia.findlayson2006@gmail.com
We will review the available shipping information and assist you where possible.
7. DAMAGED PACKAGES
If your package arrives visibly damaged, please take photographs of the package and the product and contact us as soon as reasonably possible.
For damaged or defective products, please refer to our Return and Refund Policy.
8. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the package needs to be reshipped.
Please contact us as soon as possible if you realize that your shipping information is incorrect.
9. SHIPPING COSTS
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping charges may vary depending on the destination, order size, shipping method, and other applicable factors.
10. DELIVERY ADDRESS
We currently ship to destinations that are available at checkout.
Some products or destinations may not be eligible for shipping due to carrier, supplier, legal, or logistical restrictions.
11. CONTACT US
If you have questions about shipping or your order, please contact us:
TechGridlyx
Email: felicia.findlayson2006@gmail.com
We will do our best to assist you with your order and shipping concerns.